Episode406, "Day In The Life"
SEASON 4, EPISODE 409 - When a ransom drop goes wrong, Team One is drawn into the dangerous world of international express kidnapping being held at bay by a professional security expert, and learning nightmare of a woman haunted by the brutal experience of captivity. When the latter was kidnapped, her employer had dithered over meeting the routine ransom demand. The laborer suffered significant abuse as a hostage. Now she and her brother kidnap the companys CEO, and matters turn worse when he doesnt recall her or her suffering ordeal.