Episode 103, "Element Of Surprise"
SEASON 1, EPISODE 109 - Two young girls are being held hostage in a nondescript but booby-trapped house in a surbuban neighborhood. One of the girls is 16 years old, and has been held captive there for 8 years. After the man brings home the younger girl Penny to add to his collection, he is spotted in a gas station with the missing girl. SRU is called in, and Juless negotiation skills are put to the test to save the day. But Penny becomes affected with Stockholm syndrome, believes her captor, and opens fire on Jules, Sam & Spike. Jules admits she is uncomfortable with situations where there are no right or wrong answers.